Terms and Conditions
Pricing
Delivery
Standard Shipping
Our Customers in AK and HI
HAZMAT
Express Delivery
Shipments PO Boxes
Warranty Information
Damaged Products
Repair or Defective Items
100% Satisfaction Guarantee - Exchanges & Returns
Gift Certificates
Duplicate Catalogs
International Orders
Policies
Pricing
Please note that prices appearing here are valid for products purchased online only. This pricing does
not necessarily reflect that of the print version of Science Kit's SCIENTIFICS catalog. As a result, they do not apply when purchasing the same or similar products via phone, fax,
or by mail. Prices appearing here are subject to change without
notice and are subject to product availability. We reserve the right
to correct pricing and specification misprints.
Delivery
Items are shipped from stock,
assuring fast delivery to you. We use UPS whenever
possible. If an item is temporarily out of stock, you will receive a
back order notice via e-mail. The balance of your order will be
shipped promptly.
Standard Shipping
Place your order online by 2
PM EST or by phone by 2:30 PM EST, Monday through Friday, and your order (in-stock items only) will be delivered in the continental US within 3-7
business days (contingent upon credit approval). Standard
Ground delivery to AK or HI is via USPS Parcel Post. See express
delivery for rates.
Shipping & Handling Rates:
| For Orders Of: | Standard | 2-Day | Overnight | Priority Overnight |
| Up to $25 | $7.50 | $17.50 | $25.50 | $27.50 |
| $25.01 to $50 | $9.95 | $19.95 | $27.95 | $29.95 |
| $50.01 to $75 | $11.95 | $21.95 | $29.95 | $31.95 |
| $75.01 to $100 | $13.95 | $23.95 | $31.95 | $33.95 |
| $100.01 to $200 | $19.95 | $29.95 | $37.95 | $39.95 |
| $200.01 to $300 | $29.95 | $39.95 | $47.95 | $49.95 |
| $300.01 to $400 | $34.95 | $44.95 | $52.95 | $54.95 |
| Over $400 | $39.95 | $49.95 | $57.95 | $59.95 |
Our Customers in AK and HI
Standard shipping charges are for USPS Parcel Post. Please allow 2-4 weeks for delivery.
HAZMAT
HAZMAT items are charged an additional
$20.00 for Standard Ground delivery. Please see Product Details for
Express fees. Due to restrictions, HAZMAT items cannot be shipped
internationally. These charges will not appear at Checkout, but are
applied once the order has been processed by Edmund Scientifics.
Express Delivery
For all orders
shipped in the continental US. Express orders
must be received online by 2 PM EST or by phone by 2PM EST to be shipped express delivery (2-day,
overnight, or priority overnight). Orders to AK and HI are
charged the express rate plus an additional $10.00 to be applied
when the order is processed. Please note that express shipping
begins at the point when Edmund Scientific processes your order and
not at the time that it is placed online. Shipping time may vary, as
it is subject to product availability and payment processing/credit
approval periods.
Shipments PO Boxes
Orders to post office boxes are sent via USPS parcel post. In order to facilitate tracking and verify delivery, we order postal insurance for your package at a small extra charge.
Warranty Information
Edmund Scientific brand microscopes, telescopes, binoculars and magnifiers have a five year warranty. See your warranty information for details. For other products, manufaturer's warranty information is available. Contact our Customer Service Department for details.
Damaged Products
If your package arrives damaged, immediately notify the carrier's local office. They will pick it up and return it to ES at no expense to you.
How to Return or Exchange Items:
1) ALL ITMES MUST BE IN THE ORIGINAL MANUFACTURER'S BOX which must be in new, unmarked condition. ES will not accept returned merchandise which displays us or misuse or is not in its original manufacturer's box. Instructions and warranty card must be included.
2) Complete the Merchandise Return Form and return it with the merchandise.
3) Place item and return form into a shipping carton, and tape the box securely.
4) Return box to:
Returns Department, SCIENTIFICS at Edmund Scientific Co., Inc.
60 Pearce Ave., Tonawanda, NY 14150-6711 USA
5) Contact Parcel Post or UPS and return package PREPAID.
6) Sorry, shipping charges are not refundable.
Repair or Defective Items
If an item is defective and you are returning it within 30 days, please send back the entire product, not just the defective part. After the 30-day trial period, consult the warranty instructions enclosed with the item. These returns must be made to the manufacturer. All ES warrantied products are to be returned to:
Returns Department, SCIENTIFICS at Edmund Scientific Co., Inc.
60 Pearce Ave., Tonawanda, NY 14150-6711 USA
100% Satisfaction Guarantee - Exchanges & Returns
We stand behind our commitment to provide you with quality products. Our Unconditional Guarantee entitles you to receive an exchange, replacement or refund for the full merchandise amount (less any appropriate shipping charges) for any reason within 30 days.
Gift Certificates
A gift from the Scientifics catalog is both unique, and memorable. Give them science! Available in any dollar amount of $10 and up.
#A30000-10: $100
#A30000-50: $50
#A30000-00: Specify $ Amount
Duplicate Catalogs
We occasionally make our mailing list available to carefully screened companies whose products or services may be of interest to you. If you do not wish to receive such mailings let us know.
International Orders
We do not ship outside the U.S. Our Canadian Customers can contact our sister company, Boreal Northwest at www.boreal.com, 1-800-387-9393 or info@boreal.com. Our International Customers can contact our sister company, WARD'S Natural Science at www.wardsci.com, (585) 359-2502 or international@wardsci.com.
Policies
Customer must be 18 years or older to purchase from Edmund Scientific. By placing an order with Edmund Scientific, you acknowledge and agree that you are 18 years or older and legally capable of entering into contracts.
